Effective date: September 24, 2025

J Salon & Spa ("J Salon & Spa," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.jsalonspa.com (the "Site"), book services, contact us, or otherwise interact with us online or offline.

By using the Site, you agree to this Policy. If you do not agree, please do not use the Site. We may update this Policy from time to time; the “Effective date” above will show the latest version.
 

We collect information directly from you, automatically from your device, and from service providers we use to run our business.

• Contact details (name, email address, phone number).
   
• Appointment details (preferred date/time, services requested, stylist/technician preferences, notes you provide).
   
• Account information (if you create an account with our booking provider).
   
• Communications (messages you send us via forms, email, SMS, or social media).
   
• Payment information: We do not store full payment card numbers on our servers. Payments are processed by our booking/payment provider(s). See Third‑Party Services below.
   

When you use the Site, we and our service providers may automatically collect:

• Usage and device data (IP address, browser type, device identifiers, pages viewed, referring/exit pages, timestamps, and approximate location derived from IP).
   
• Cookies and similar technologies to remember preferences and analyze Site usage. See Cookies below.
   

• Booking & payment provider (e.g., Meevo by Millennium Systems International) may share appointment‑related information with us to manage your services.
   
• Marketing/analytics providers (e.g., Google Analytics, Facebook/Meta) may provide aggregated or de‑identified insights.
   

We use personal information to:

• Provide, schedule, and manage appointments and services.
   
• Communicate with you about appointments, reminders, updates, and support.
   
• Process payments, tips, refunds, and loyalty or promotions.
   
• Send marketing communications (email/SMS) if you opt in (you can opt out any time).
   
• Operate, analyze, secure, and improve the Site and our offerings.
   
• Comply with legal obligations and enforce our terms.
   

We share personal information with trusted service providers that help us operate our business. These parties are authorized to use your information only as necessary to provide their services to us.

Examples include:

• Booking & payments: Meevo / Millennium Systems International (online booking, appointment management, payment processing).
   
• Website & hosting: GoDaddy (site hosting and builder), and related providers.
   
• Analytics & marketing: Google Analytics, Meta/Facebook, email/SMS platforms (e.g., Mailchimp/Klaviyo, Twilio, etc.).
   

We may also disclose information: (i) to comply with law, legal process, or lawful requests; (ii) to protect our rights, safety, clients, or property; (iii) in connection with a business transaction (e.g., merger, sale, or reorganization). We do not sell personal information.

Sensitive payment data is handled by our payment processor(s). We do not store full credit card numbers on our systems.
 

We currently use Google Analytics to measure Site usage and performance.

• Necessary cookies: required for core functionality (e.g., page navigation, security).
   
• Analytics cookies: help us understand how visitors use the Site (e.g., Google Analytics). You can ocontrol ad personalization in your browser or platform settings.
   

Your choices: Most browsers let you block or delete cookies. If you block cookies, some Site features may not work as intended.

With your consent, we may send you marketing messages. You can opt out by following the unsubscribe instructions in the message or contacting us. If you opt out of marketing, we may still send you transactional messages (appointment confirmations, reminders, and receipts).

SMS consent notice (if used): By providing your mobile number, you agree to receive SMS messages from J Salon & Spa. Message & data rates may apply. Message frequency may vary. Text STOP to opt out and HELP for help.
 

We keep personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type and purpose.

Depending on where you live, you may have rights over your personal information. These may include the right to access, correct, delete, opt out of marketing, or limit certain processing.

• U.S. state privacy rights (e.g., CA/VA/CO/CT/UT): If you are a resident of a state with a privacy law, you may have additional rights such as the right to know, delete, correct, and opt out of certain data sharing. We do not sell personal information. To exercise rights, contact us using the details below.
   
• EEA/UK/Switzerland (if applicable): If we offer services to or monitor individuals in these regions, you may have GDPR rights including data access, rectification, erasure, portability, and objection. Our legal basis typically includes consent, contract performance, legitimate interests, and compliance with legal obligations.
   

We will not discriminate against you for exercising your rights. We may need to verify your identity before fulfilling a request.

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided us information, please contact us and we will delete it.

We use administrative, technical, and physical safeguards designed to protect personal information. No system is perfectly secure, and we cannot guarantee absolute security.

If you access the Site from outside the United States, your information may be processed in the U.S. and other countries, which may have different data protection laws than your country.

Some browsers offer a "Do Not Track" (DNT) setting. We currently do not respond to DNT signals.

Our Site may link to third‑party websites or services (including the external booking portal). We are not responsible for the privacy practices of those third parties. Review their privacy policies for more information.

We may update this Policy from time to time. We will post the updated Policy on this page with a new Effective date. Material changes will be highlighted where appropriate.

Questions or requests about this Policy or your personal information:

J Salon & Spa
41 N Morgan St
Chicago, IL 60607
Email: info@jsalonspa.com
Phone: [773-345-9292]

If you make a privacy request, please include your name, contact information, the nature of your request, and any relevant details so we can locate your information.